Frequently Asked Questions

Get quick answers about our commercial, municipal, and industrial sewer services.


General Services FaQ

  • No, we specialize in commercial, municipal, and industrial sewer systems. We are not equipped for residential work.

  • We serve communities across both Lower and Upper Michigan. If you’re unsure whether your location falls within our service range, feel free to contact us.

  • Yes, we do. Please contact our office at 989-283-9422 to talk with management about the types of emergency services that are available.

Inspections & Diagnostics FAQ

  • We use PACP-certified CCTV inspection cameras to get real-time, high-definition visuals of your pipe system—allowing us to identify blockages, cracks, root intrusions, or structural issues without digging.

  • CCTV inspections are fast, cost-effective, and non-invasive. They help you make informed maintenance decisions and avoid unnecessary excavation.

Cleaning & Maintenance FAQ

  • Common culprits include grease buildup, debris, root intrusion, aging pipes, and improper disposal of waste materials.

  • This depends on the system size, usage, and age. We recommend annual inspections and maintenance for most commercial and municipal systems to prevent costly damage or backups.

Trenchless Technologies FAQ

  • CIPP (Cured-In-Place Pipe) lining is a trenchless method of repairing damaged pipes from the inside. A resin-saturated liner is inserted into the existing pipe, cured in place, and forms a new, durable pipe without excavation.

  • Spin casting is used to rehabilitate large-diameter pipes, culverts, and manholes. A rotating sprayer applies structural coating evenly inside the pipe, strengthening it and extending its life.

  • Yes—our Sectional Lining service allows us to repair localized damage without trenching, which saves time, money, and disruption.

Project Planning & Costs FAQ

  • Absolutely. We specialize in finding cost-effective solutions that meet safety and compliance standards without compromising results.

  • Project costs vary depending on the scope, location, and service required. We provide free estimates after assessing your system.

  • Yes. Our experienced team can assist with grant compliance, infrastructure planning, and required documentation such as camera inspections and condition reports.

Our Process: What to Expect When You Work with MEC Underground Solutions

We know that sewer and underground utility projects often come with tight budgets, urgent timelines, and high stakes. That’s why our process is built on clear communication, careful execution, and a commitment to doing the job right the first time.


1. Initial Contact or Quote Request

Whether you’re dealing with a blockage or planning ahead for infrastructure upgrades, start by contacting us via phone or our online form. We’ll ask a few initial questions to understand your needs and timeline.

2. Site Assessment or Consultation

Depending on the situation, we’ll either schedule a site visit or review available documentation (maps, past reports, etc.). This allows us to provide the right solution with minimal delays.

3. Clear Scope & Quote

You’ll receive a detailed, written estimate that includes the scope of work, recommended services, timeline, and pricing. We’re upfront and transparent—what we quote is what you can expect.

4. Scheduling & Coordination

Once the proposal is approved, we coordinate with your team or municipality to schedule the work. We take care of logistics and site prep as needed to keep things moving smoothly.

5. Project Execution by Experienced Crews

Our trained crews arrive on-site ready to work—equipped with the right tools, safety gear, and knowledge to complete the job efficiently and to spec. We follow all required safety and reporting protocols.

6. Documentation & Follow-Up

After the job is complete, we’ll provide any necessary documentation (e.g., CCTV footage, compliance reports, photos) and remain available for follow-up questions or future needs.

Need Emergency Support?

Please contact our office at 989-283-9422 to talk with management about the types of emergency services that are available.


Optional Additions Based on Your Process

Let us know if you'd like to add:

  • Notes about working with SAW or DWAM funding

  • Coordination with engineers or planning departments

  • Permitting steps for municipal jobs

  • Required lead time for scheduling

  • Emergency service procedures